How can I file a complaint with the appropriate government agency for consumer fraud?
Filing a complaint with the appropriate government agency for consumer fraud in Texas can be done in several ways. The first step is to determine if the agency you need to contact is the Texas Attorney General’s Consumer Protection Division. You can find out by visiting the website, www.texasattorneygeneral.gov, and selecting “Consumer Protection” from the menu. The second step is to get information about filing a complaint, which can be done by telephone, mail, or online. To file a complaint by telephone, you should call the toll-free consumer protection hotline at 800-621-0508. You will be asked to provide information about your complaint. If you would like to file a complaint by mail, you can send your complaint to: Consumer Protection Division, PO Box 12548, Austin, Texas 78711-2548. If you wish to file your complaint online, you can visit the Attorney General’s website and fill out the Online Complaint Form. Be sure to include all relevant details and provide contact information in order for the agency to follow up with you. Once you have filed your complaint, the Consumer Protection Division will review your case and determine whether or not an investigation is warranted. Depending on the outcome of their investigation, they may pursue legal action against the company in question. If you have any further questions about filing a consumer fraud complaint in Texas, you can call the Consumer Protection Division directly at 800-621-0508 or send them an email at consumerprotection@oag.texas.gov.
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