What consumer rights do I have when it comes to warranties?
In Hawaii, consumers have certain rights when it comes to warranties. These rights are protected by the Hawaii Revised Statutes and must be used to ensure that a consumer is not taken advantage of. A warranty is a contractual promise by a seller of goods or services that they conform to certain standards of quality or performance. In Hawaii, a seller must provide a warranty statement with the purchase of a product. The warranty statement must clearly outline the terms of the warranty and any limitations or exceptions that apply. In addition to a written warranty statement, consumers in Hawaii are protected by implied warranties. This means that even if there is no written warranty, the goods still must meet certain standards of quality or performance. This includes that the goods must be suitable for the purpose they are intended for, free from defects, and are of merchantable quality. If a consumer believes that the product does not meet the implied warranty standards they can bring a claim against the manufacturer. This could be in the form of a lawsuit or an arbitration claim. Consumers may also be entitled to a refund, replacement or repair of the product depending on the situation. Overall, consumers in Hawaii have certain rights when it comes to warranties. These rights are protected by both implied warranties and written warranties and are enforced through the Hawaii Revised Statutes. Consumers can seek a variety of remedies if they believe that the product does not meet the specified standards of quality or performance.
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