What consumer rights do I have when it comes to hazardous products or services?

In Hawaii, consumers have several rights when it comes to hazardous products or services. First, consumers have the right to be informed regarding products or services that may carry a risk of injury or harm. Businesses must disclose potential harms associated with their products or services. This includes providing detailed information about product ingredients, potential health hazards, and warnings for use. Second, consumers have the right to seek compensation for any harm that is caused by a product or service that was not provided with the necessary warnings. This includes seeking compensation for physical and/or mental damages. Third, consumers have the right to receive refunds if a product or service develops safety or performance issues due to the fault of the business. Consumers should also be allowed to exchange a hazardous product or service for a safer alternative. Fourth, consumers have the right to be informed of any recalls related to a product or service. This includes being notified in a timely manner, as well as being educated on how to respond in the event of a recall. Finally, businesses must provide consumers with a means to report any incidents of hazard or injury caused by their products or services. The consumer should also be provided with options for submitting a complaint and receive an explanation of their rights in the event of a financial loss due to a product or service.

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