What are the consumer rights under state-level consumer protection statutes?

In Washington, consumers have rights under state-level consumer protection statutes. These laws are designed to protect consumers from unfair or deceptive business practices, such as making false claims in advertisements or charging excessive fees. Some of the main consumer rights under Washington’s consumer protection statutes include the right to sue for damages caused by deceptive or unfair acts. Consumers also have the right to have a court order the business to stop the illegal conduct and award any necessary restitution. Consumers also have the right to seek injunctive relief for violations and impose civil penalties. Additionally, Washington State’s consumer protection statutes protect consumers from false, misleading, and deceptive advertising. Businesses must provide accurate information and visual representations, and must not make exaggerated or unfounded claims or use bait and switch tactics. Consumers also have the right to receive information on products or services before purchase, as well as information on the cost, features, and availability. Finally, Washington State has laws that protect consumers from unfair and deceptive debt collection practices. Businesses must not use deceptive tactics for debt collection, such as threats of arrest, verbal abuse, or falsely inflating the amount due. Consumers have the right to contact the collector in writing and dispute any debt they believe to be invalid. Additionally, consumers have the right to receive copies of documents related to the debt.

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