What consumer protections exist in the cable, satellite, and streaming TV industries?

In Hawaii, consumers are protected under the Consumer Protection Act (CPA). This law is designed to protect consumers from unfair and deceptive acts or practices in the marketplace, including the cable, satellite, and streaming TV industries. The CPA enforces Hawaii’s Unfair or Deceptive Acts or Practices in the Sale of Consumer Goods or Services law. This law requires that, among other things, sellers in these industries disclose the total cost of a contract, provide customers with a written statement of contract rights, and provide customers with a full refund or refund of any unused service paid in advance. The Cable and Video Competition Act of 2007 (CVC) is another important law protecting consumers in these industries. This act is designed to ensure that cable, satellite, and streaming TV providers offer competitive rates. This law also requires providers to register with the state of Hawaii and to inform customers of all fees, charges, rates, and terms associated with the service. The Hawaii Public Utilities Commission (HPUC) is charged with enforcing both the CPA and the CVC. This agency is responsible for investigating complaints against cable, satellite, and streaming TV providers and providing consumers with information on their rights and the regulations governing these industries. In summary, there are a variety of consumer protections in place for those who subscribe to cable, satellite, or streaming TV services in Hawaii. The CPA and CVC are designed to ensure that consumers are provided with competitive rates, clear information about fees and charges, and the right to a refund in certain cases. Additionally, the HPUC is available to investigate complaints and provide consumers with information about their rights and the regulations governing these industries.

Related FAQs

What does the Fair Credit Reporting Act protect?
What is consumer law?
Are there consumer protections to protect against online scams?
What consumer protections are in place for the purchase of used cars?
Are there consumer protections in place for mobile applications?
Are there consumer protections in place regarding high-interest loans?
What is the Lemon Law and how does it work?
What consumer rights do I have when it comes to credit cards?
What do I need to know about consumer protections for air travel?
What are the consumer rights and obligations regarding the use of gift cards?

What consumer protections exist in the cable, satellite, and streaming TV industries?

Related FAQs

Related Blog Posts