Can I stop a debt collector from calling me on my cell phone?

Yes, you can stop a debt collector from calling you on your cell phone in Washington. The Washington state debt collection law of 2019 provides consumer protection from abusive and unfair practices by debt collectors. Under the law, debt collectors are not allowed to make repeated phone calls or make calls outside of normal business hours. If a debt collector is calling you continuously, you can file a complaint with the Washington State Attorney General’s Office. When filing the complaint, you should provide all relevant information such as the debt collector’s name, the dates and times you were contacted, and the content of the calls. You can also send a letter to the debt collector to request them to stop calling you. In the letter, you should include your name, address, and phone number, as well as a request that the debt collector not contact you again. Once the debt collector has received this letter, they must abide by your request and stop calling you. If you feel that the debt collector is breaking the law, you can also contact the Washington State Department of Financial Institutions at 1-877-746-4334 or visit their website at www.dfi.wa.gov. They will assist you in understanding your rights and will help determine if the debt collector is violating the Washington state debt collection law.

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