What are my rights as a disabled person when accessing public transportation?
As a disabled person in New Mexico, you have rights when accessing public transportation. The Americans with Disabilities Act (ADA) requires public transportation services to provide reasonable accommodations for persons with disabilities. This includes providing wheelchair ramps, lifts, and other aids to enable individuals with disabilities to access public transportation. In addition, the ADA requires that public transportation services provide access to persons with vision, hearing, and mobility impairment, and other disability-related needs. This includes providing Braille signs, audio-visual systems, and other aids to enable people to access public transportation. Furthermore, the ADA requires that public transportation services hire qualified personnel to assist persons with disabilities who require additional assistance. This may include helping people with disabilities with boarding and disembarking methods, providing directions or assistance with filling out applications or forms, and providing other assistance. Finally, the ADA requires public transportation services to make reasonable modifications to their policies and procedures to accommodate persons with disabilities. This includes providing alternative payment options, such as allowing individuals with disabilities to pay with cash or credit cards instead of fare cards. Overall, as a disabled person in New Mexico, you have rights and protections when accessing public transportation. Public transportation services are required to provide reasonable accommodations to enable individuals with disabilities to access public transportation. Additionally, public transportation services must provide qualified personnel to assist persons with disabilities, and they must make reasonable modifications to their policies and procedures to accommodate persons with disabilities.
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