Are there any specific laws requiring businesses to make reasonable modifications to their facilities for disabled customers?

Yes, businesses in Minnesota are legally obligated to make reasonable modifications to their facilities for disabled customers. The Minnesota Human Rights Act, which applies to all businesses regardless of size, requires reasonable modifications in order to provide equal access to all individuals and to eliminate discrimination based on disability. Reasonable modifications can include making any necessary changes, such as installing a ramp to a building entrance, providing additional accessible parking spots, or adjusting existing restroom facilities. Any business that fails to make necessary modifications can be held liable for denying services to those with disabilities. Under the law, those who are denied services due to a lack of reasonable modifications can bring a civil action against the business, and may be awarded compensatory or punitive damages. It is important to note that businesses are not required to make expensive renovations. Instead, they are only obligated to make reasonable modifications that are accessible and can be implemented at no significant expense. Businesses should also provide a reasonable amount of time to make needed modifications, or offer an alternative that is equally accessible and convenient. Finally, it is important to keep in mind that the law does not require businesses to lower existing safety standards or adopt practices that are potentially dangerous in order to accommodate customers with disabilities.

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Are there any specific laws requiring businesses to make reasonable modifications to their facilities for disabled customers?

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