Are there any specific laws requiring businesses to make reasonable modifications to their facilities for disabled customers?

Yes, businesses in New Mexico are required to make reasonable modifications to their facilities to ensure access for disabled customers. The Americans with Disabilities Act (ADA) is a federal civil rights law that prohibits discrimination against people with disabilities and requires businesses to make changes to their facilities, services, and policies to ensure they are accessible to everyone. In New Mexico, Title 28 of the Human Rights Act (HRA) states that no person will be refused services or refused access to any public accommodation, including businesses, on the basis of their disability. Under the HRA, businesses are required to make reasonable modifications to their facilities to ensure that disabled customers can access the same services and products as the general public. This includes providing accessible entrances, ramps, bathrooms and accessible seating. Businesses are also encouraged to provide additional accommodations, such as accessible parking spots, wider aisles, special counter heights and lowered shelves, to make the customer experience more comfortable for disabled customers. Businesses that do not comply with these requirements may face civil penalties from the New Mexico Human Rights Commission, so it is important for businesses to take all necessary steps to provide disabled customers with equal access to their services and facilities.

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Are there any specific laws requiring businesses to make reasonable modifications to their facilities for disabled customers?

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