What are the legal rights of online customers?

Online customers in California have legal rights that are meant to protect them when making purchases online. One right is the right to be provided with a clear description of the product or service they are purchasing. This means that the seller must make sure their description of the product or service is accurate and they must also describe any potential risks that may be associated with its use. Another right online customers have is the right to privacy. Online sellers must never share customer personal information or banking details with third parties unless a customer specifically gives permission. California also requires that online customers must have the option to receive a refund if they are not happy with their purchase. Online customers also have the right to be free from unfair practices. This means that sellers cannot set unfair prices or market products in a misleading way. They also cannot use false advertising or engage in any other practices that could be considered deceptive or misleading. Finally, customers have the right to receive their products or services in the condition they were promised. This includes having the products arrive on time and in the same condition they were described on the seller’s website. If there are any issues with the product or service, online customers have the right to receive a refund or to have the issue fixed.

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