Are there any laws that require e-commerce websites to be accessible?
In California, there are certain laws that require e-commerce websites to be accessible. These laws are part of the Unruh Civil Rights Act and the Americans with Disabilities Act (ADA). The Unruh Civil Rights Act requires that all public accommodations, including e-commerce websites, be accessible to people with disabilities. This means that e-commerce websites must be designed in such a way that people with disabilities can navigate them easily and access the same content, products, and services as those without disabilities. The Americans with Disabilities Act (ADA) includes similar accessibility requirements for all businesses that provide goods and services over the Internet. The ADA requires the businesses to make their websites and mobile applications accessible to people with disabilities, such as providing alternative text for images or providing audio or video captions. It is important for businesses to comply with these laws to ensure that people with disabilities can use their e-commerce websites and mobile applications without difficulty. Failure to do so could result in legal repercussions. Some businesses have chosen to work with accessibility consultants to ensure that their websites are compliant with the laws.
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