What are my rights when making an insurance claim?

In Washington, insurance companies are required to treat their insured customers fairly and meet certain obligations in regards to insurance claims. Knowing your rights can help you make sure that insurance companies hold up their end of the deal. Under Washington state law, insurance companies must provide you with a copy of your policy and a Claims Guide when you make an insurance claim. This guide must contain information about your rights and responsibilities during the claims process. Furthermore, insurance companies must investigate claims in good faith and without any unreasonable delay. Furthermore, your insurance claim must be handled in a timely manner. If the insurance company fails to pay the claim within 30 days of receiving the necessary information, they may be liable for any damages that result from the delay. Insurance companies are prohibited from using any unfair trade practices or denying claims without good cause. If an insurance company wrongfully denies your claim or delays payment, you may be able to file a complaint with the Washington State Office of the Insurance Commissioner. Finally, you should never sign any document or release of information without first reading it carefully, as it could affect your right to future coverage. Knowing your rights when making an insurance claim in Washington can help you ensure that your claim is handled fairly.

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What are my rights when making an insurance claim?

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