What should I do if I find out that a nursing home has violated the law?

If you find out that a nursing home has violated the law in California, it is important to take action as soon as possible. Depending on the specifics of the violation, you may need to contact different types of authorities. If the issue is related to patient care, you should contact the California Department of Public Health (CDPH). The CDPH enforces the federal Nursing Home Reform Act and conducts inspections to ensure that nursing homes are in compliance with the law. You can call the Department of Public Health complaint line at 1-800-236-9747 and provide information such as the nursing home’s name and address, the patient’s name, a description of the violation, and any other information you may have. If the issue is related to a violation of labor and employment laws, you should contact the California Labor Commissioner’s Office. The Labor Commissioner’s Office handles investigations into violations of California labor and employment laws, including minimum wage and overtime violations. To contact the California Labor Commissioner’s Office about a complaint, you can call 1-800-531-5551. Finally, if the issue is related to a violation of civil rights, you should contact the California Department of Fair Employment and Housing (DFEH). The DFEH enforces laws that prevent discrimination in housing, employment, public services, or public accommodations. If you believe that the nursing home has violated civil rights in any of the above areas, you can call the DFEH at 1-800-884-1684 and file a discrimination complaint. It is important to take action if you find out that a nursing home has violated the law in California. By contacting the appropriate authorities, you can help protect the rights of elderly and vulnerable nursing home residents.

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