What type of disclosure must I make to my customers?

In Florida, small business owners must make certain disclosures to their customers. This is to ensure that the customer is aware of their rights and responsibilities and the business owner’s duties to them. The type of disclosure depends on the type of business and the goods or services being offered. If the business is selling products to customers, the business must provide product warranties and other information about the products being sold. This could include disclosures about the quality, fitness, and purpose of the product, a disclosure of any open-box returns, and information about any refunds or warranties. If the business is providing services, the business must disclose important information to the customer. This includes the scope of the services being offered, any guarantees the business is making, and any limitation of warranties that may apply. The business should also provide information about any cancellation and refund policies. In addition, small business owners must provide information about their business, such as their name, address, and contact information, and they must disclose any fees associated with the goods or services being sold. Business owners must also disclose any fees or penalties associated with late payment. Finally, Florida law requires businesses to make disclosures about their advertising and promotions. These disclosure requirements include information about any contests or sweepstakes the business is running, as well as any special offers or discounts for customers. By making these disclosures to their customers, small business owners in Florida can ensure that they are meeting their legal obligations and providing customers with the information they need to make informed decisions.

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