What type of disclosure must I make to my customers?

In Virginia, businesses are required to follow the law and make certain disclosures to their customers. This includes disclosing any risks that could arise from the goods or services they provide. For example, if you provide a service or product that comes with any significant health or safety risks, you must inform your customers of those risks. You must also provide information about any warranties or limitations on your goods or services and inform customers of their right to cancel any contract within three days. You must also make sure any terms or disclaimers are included in any contracts or agreements your customers sign. You must also make sure that any products or services you offer comply with federal, state, and local laws. Finally, you must provide pricing and payment terms and any details about any taxes or delivery fees customers may be responsible for. In general, the best way to make sure you comply with all disclosure laws is to get professional legal advice and ensure that all documents and agreements you draw up are compliant. Having clear, detailed disclosures in place will help protect your business and help ensure that your customers receive all the information they need in order to make informed decisions.

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