What type of disclosure must I make to my customers?

As a small business owner in Washington, you must abide by the rules and regulations of the state when it comes to disclosures that must be made to your customers. All small businesses are subject to consumer protection laws and must provide clear and accurate disclosures to their customers. One of the most important types of disclosure you must make to your customers is related to any fees or charges for goods or services. You must provide an itemized list of all charges to customers before they commit to the purchase. You must also include information about any return or refund policies, warranties and guarantees, and whether you accept credit or debit cards. Another important type of disclosure relates to consumer credit. If you offer consumer credit, you must provide written disclosure of the terms and conditions of the loan and a periodic statement of the consumer’s account. You must also disclose the total cost of credit, such as the amount financed, the finance charge, and any other charges. Finally, you must disclose any privacy policies to your customers. This includes information about how you collect, use and store customer data, as well as how customers can opt out of having their data used for marketing purposes. By making these disclosures to your customers, you can ensure that you are in compliance with Washington’s small business laws.

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What type of disclosure must I make to my customers?

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