What are the responsibilities of a public utility customer?

Public utility customers in Washington are responsible for taking care of their public utility services, such as electricity, water, and gas. This means they must pay their utility bills on time, use the services appropriately, and ensure they follow state regulations. Customers must also ensure they are following the electricity and gas safety regulations, as set out by the Washington Utilities and Transportation Commission. This includes regularly checking and maintaining all gas and electric appliances, such as stoves and furnaces, to ensure they are in safe condition. If customers do not follow these regulations, the utility company has the right to deny them service. Customers are also responsible for conserving energy, particularly through the use of energy-efficient appliances, such as energy-star rated appliances. This helps reduce the strain on the public utility system while also helping the customer save money. Finally, customers are also responsible for reporting any gas or electric leaks they see, or any damage they notice in their utilities, to the utility company as soon as possible. This helps ensure the safety of themselves and their neighbors, as well as help reduce the strain on the public utility system.

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What are the responsibilities of a public utility customer?

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