How are public utilities regulated?

Public utilities in South Dakota are regulated by the South Dakota Public Utilities Commission (PUC). The PUC is responsible for regulating the rates, terms, and conditions under which public utilities may provide service in the state. The PUC oversees all utility companies that provide electricity, natural gas, water, wastewater, telecommunications, and transportation services in South Dakota. The PUC’s main role is to ensure fair and equitable rates to customers. It sets rates that utilities charge customers, so they can earn enough money to cover their costs and make a reasonable rate of return on their investment. The PUC also reviews the construction of new facilities and makes sure they meet all safety regulations. The PUC will also review and approve mergers and acquisitions involving public utilities. They also review complaints from customers about their public utilities services, investigate the complaints, and take action as required. The PUC is also responsible for consumer education and helping customers understand their rights and ways to get the services they need. The PUC also sets rules and regulations on how public utilities must be operated. They create standards for safety, performance, environmental protection, customer service, and other operational criteria. Overall, the PUC ensures that the public is protected from unsafe or unfair practices and that public utilities are providing safe and reliable services.

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How are public utilities regulated?

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