What types of regulations apply to utility companies?
In Arkansas, utility companies are regulated by the Arkansas Public Service Commission (PSC). The PSC is responsible for making sure that utility companies provide safe, reliable, and affordable services to the public. The PSC has certain regulations that utility companies must follow in order to provide these services. One of the regulations set by the PSC is that utility companies must provide customers with access to electricity, natural gas, water, and sewer services. Utility companies must also make sure that these services are provided safely and at an affordable cost. The PSC also regulates the rates that utility companies can charge customers, and they must approve any rate changes before they can be implemented. Another regulation set by the PSC is that utility companies must adhere to customer service standards. This includes keeping customers informed of rate changes, responding to service requests in a timely manner, and providing emergency repair services. Additionally, the PSC requires that utility companies follow certain safety standards when working with customers’ electricity or gas lines. In addition to the regulations set by the PSC, utility companies must also comply with federal and state environmental regulations. This includes monitoring and controlling emissions from their power plants, as well as complying with other clean air and water standards. Utility companies must also inform the PSC of any changes they make to their operations or services. Overall, the regulations set by the Arkansas Public Service Commission ensure that utility companies provide safe, reliable, and affordable services to the public. These regulations help protect the health and safety of customers and the environment.
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