What are the rights and responsibilities of public utility customers in relation to smart meters?

In Arkansas, customers of public utilities such as electricity, water, and gas have the right to decide whether or not they would like a smart meter installed in their home. Smart meters are electronic devices that measure electricity usage and send that data to the utility company. However, customers must be sure to follow all rules and regulations set forth by their utility company when it comes to installing and maintaining a smart meter. This includes allowing access and payment of any applicable fees associated with the installation and regular maintenance of the device. Public utility customers in Arkansas also have the responsibility to notify their utility provider of any changes in their electricity, water, or gas usage. This includes any changes due to smart meter installation or maintenance. In addition, customers must also make sure that their smart meters are regularly inspected for any signs of damage or malfunction. This is important in order to ensure that the device is always providing the most accurate information possible. Overall, public utility customers in Arkansas have the right to choose whether or not they would like a smart meter installed in their home. However, they must also follow the rules and regulations set forth by their utility company, regularly inspect their meter for any signs of damage or malfunction, and alert their provider of any changes in their usage.

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What are the rights and responsibilities of public utility customers in relation to smart meters?

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