What is the Public Service Commission (PSC)?

The Public Service Commission (PSC) is an important regulatory agency within the state of Arkansas. It is responsible for ensuring that Arkansas citizens have access to regulated services at fair and reasonable prices. The PSC is tasked with regulating utilities that serve the public, including those providing electricity, natural gas, telecommunications, water, sewer and waste services. The PSC is responsible for setting rates for utility services in Arkansas. It examines data from each utility to ensure that the rate charged to customers is not excessive. The PSC also reviews utility service quality, investigates customer complaints, and enforces compliance with applicable laws. The PSC purposefully works to ensure that Arkansas citizens have access to safe, reliable, and affordable utility services. It works to encourage the development and improvement of public utility services, and to ensure the availability of services at the lowest reasonable cost. The PSC works to develop rates, practices, and services that provide adequate and equitable service to customers. The PSC is responsible for protecting consumer interests and ensuring that the public’s safety is maintained. The Commissioners of the PSC are appointed by the Governor and serve a 6-year term. The Commission meets regularly throughout the year to review and approve applications for certificates of public convenience and necessity, rates and tariffs, and other issues related to utility services.

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What is the Public Service Commission (PSC)?

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