What is the purpose of the Public Utility Regulatory Commission (PURC)?

The Public Utility Regulatory Commission (PURC) is an Arkansas state agency responsible for regulating the rates and services of public utilities including electric, natural gas, telecommunications, water and sewer companies. Its primary purpose is to ensure Arkansas consumers have safe, reliable, and reasonably priced utility services. The PURC reviews proposed rate increases to determine if they are fair and just, and sets the rate that a utility can charge its consumers. It also ensures that all public utilities are following state and federal laws, regulations, and safety standards. The commission also conducts hearings and mediates disputes between the utility companies and their customers. The PURC can also assist consumers in solving disputes with utility companies and provide consumer education. It publishes information about its services, how to file a complaint, and other information related to public utilities. The PURC’s goal is to protect the interests of the consumers of Arkansas by ensuring that public utilities operate in a safe and reliable manner, while providing Arkansas consumers with reasonable rates for the utilities they receive.

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What is the purpose of the Public Utility Regulatory Commission (PURC)?

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