What are the legal obligations of public utility customers?

Public utility customers in California have certain legal obligations to abide by. One of the main obligations is to pay their bills on time. Failure to do so can lead to a penalty or disconnection of the utility service. In addition, customers are expected to comply with any regulations and safety guidelines set forth by their utility provider. This includes providing access to their property when a utility company needs to conduct maintenance or repairs. Customers must allow utility workers to enter the premises in a timely manner, ensuring their safety and the quality of the service being provided. Other obligations include not tampering with utility meters and not blocking utility lines when working on their property. Customers are also expected to keep their premises sanitary and free of hazardous materials that may interfere with the delivery of utility services. Finally, customers should be mindful of their utility usage. This means installing energy-efficient appliances, using energy-saving practices, and conserving resources as much as possible. By minimizing their utility consumption, customers can help to reduce their bills as well as their environmental impact.

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What are the legal obligations of public utility customers?

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