What are the rights and responsibilities of public utility customers in regards to the supply of electricity?

California public utility customers have some special rights and responsibilities in regards to their electricity supply. Some of their rights include the ability to choose their electricity provider and the ability to be informed of any rate changes in their electricity rates. Additionally, customer deposits cannot be charged unless the utility provides satisfactory evidence that the customer may not be able to pay future bills. In exchange for these rights, customers have certain responsibilities. They must pay all charges for services they receive in a timely manner and they may be required to keep their service connected to the power grid at all times. Additionally, customers are responsible for informing the utility of any changes in their contact information or billing address. Finally, customers must also comply with any safety regulations put in place for the use of electricity. This includes making sure all electrical wiring is in proper condition and not exposed to the elements. Additionally, customers must refrain from tampering with their electricity provider’s equipment and must refrain from using electricity for illegal activities. By following these rights and responsibilities, California public utility customers can be sure that their electricity supply will remain safe and reliable.

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What are the rights and responsibilities of public utility customers in regards to the supply of electricity?

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