What rights do public utility customers have in regards to service reliability?

Public utility customers in California have the right to reliable service from their utility companies. This means that the utilities must provide safe, uninterrupted services that meet the needs of their customers. This includes making sure that the power, natural gas, water, and other utility services are delivered on time and with quality. To ensure that customers receive the reliable service they are entitled to, public utilities must adhere to regulations set by the California Public Utilities Commission (CPUC). These regulations help to ensure that customers receive fair, reliable, and sustainable services from their utility company. The CPUC also gives customers the right to file a complaint against their utility company if they feel that their service is lacking. This complaint can be filed with the CPUC if they feel they have not been provided with reliable service. Customers also have the right to file a complaint with their utility company if they feel that their service has not been reliable. Utility companies are also required to make certain investments in their infrastructure to ensure that their services remain reliable. Additionally, they must use certain safety standards to ensure safety of their customers and their facilities. In short, California public utility customers have the right to reliable service, and their utility companies are held to regulations set by the CPUC to ensure that this is the case. This helps ensure that customers are given the reliable service they are entitled to.

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What rights do public utility customers have in regards to service reliability?

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