How are public utilities regulated?

Public utilities in California are regulated by the California Public Utilities Commission (CPUC). The CPUC is charged with ensuring the safe, reliable, and reasonably priced delivery of electricity, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation services. The CPUC ensures that the public interest is safeguarded by setting rates, conducting investigations, resolving customer complaints, and monitoring the actions of public utilities. The CPUC creates rules, regulations, and policies to ensure that public utilities provide safe, reliable, and affordable services to their customers. Public utilities must adhere to these guidelines, which are in place to protect both the customer and the utility. The CPUC also requires utility companies to invest in major infrastructure projects, such as upgraded power lines and renewable energy sources. These projects help to protect the environment and create more efficient energy production. The CPUC also sets customer service standards for the public utilities, including responding to customer complaints and ensuring that billing is accurate. Additionally, the CPUC inspects public utilities for compliance with state and federal laws and regulations. Lastly, the CPUC issues fines and penalties when public utilities fail to comply with regulations and standards.

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How are public utilities regulated?

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