What are the rights and responsibilities of public utility customers in regards to the supply of electricity?

In South Dakota, public utility customers have both rights and responsibilities in regards to the supply of electricity. The most important right of a public utility customer is the right to receive safe, reliable energy at a reasonable price. In order to ensure this, the South Dakota Public Utilities Commission regulates electric rates, quality of service, and safety standards of electric utilities. The commission also mediates and resolves customer-utility disputes, so customers have the assurance that their rights will be protected in case of a dispute. The responsibilities of public utility customers revolve around proper usage of electricity. Customers are required to pay their bills on time, and failure to do so could result in disconnection of service. Customers are also responsible for notifying the utility about any changes to their address or account. Finally, customers must ensure that all wiring, electrical equipment, and fixtures that are connected to the electricity supply are properly maintained and safe. Overall, public utility customers in South Dakota have the right to receive safe and reliable electricity at a reasonable cost. At the same time, customers must abide by the regulations imposed by the state and fulfill their responsibilities to ensure correct and safe usage of electricity.

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What are the rights and responsibilities of public utility customers in regards to the supply of electricity?

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