What are the guidelines for “do not call” regulations?

In California, there are specific guidelines in place called “Do Not Call” regulations that are designed to protect consumers from receiving unwanted advertisement calls. Companies must adhere to these rules or face fines and penalties. First, companies cannot call anyone who has placed their name on a “Do Not Call” list. This is an opt-out list that is maintained by the State of California. Consumers can add their name to this list by contacting their local phone company or by registering on the California Public Utilities Commission’s website. Second, companies must identify themselves on calls by providing their company name, telephone number, and the name of their agent or representative. They must also specify whether they are making a sales or a charitable donation call. Third, companies are prohibited from using automated dialers or pre-recorded messages to make advertisement calls. Companies must also refrain from making calls before 8am or after 9pm, as well as not calling more than once a day. Fourth, companies must also inform the consumer that they can request that the company not call them again. This means that if a consumer requests they not receive any more advertisement calls, companies must add their number to their own internal Do Not Call list. Finally, companies are responsible for notifying the consumer that their call may be monitored for quality assurance reasons. A consumer can also request a copy of the calling company’s Do Not Call policy. These are the basic guidelines for “Do Not Call” regulations in California. Companies must follow these rules or face potential fines and action from the state.

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What are the guidelines for “do not call” regulations?

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