What are the guidelines for “do not call” regulations?

In Delaware, the guidelines for “do not call” regulations are governed by the Delaware Telemarketing Act. The Act prohibits any telemarketing calls to customers or prospective customers that are registered with the national Do Not Call Registry. It also prohibits the use of automated dialing equipment or prerecorded messages for unsolicited calls. Additionally, the Act requires telemarketers to provide full disclosure of their business identity, including the name of the telemarketing company and its contact information, and all other business affiliations. Furthermore, telemarketers must also promptly disclose they are calling to sell a product or service. Moreover, the Act requires telemarketers to follow certain standards in the conduct of their business, including not misrepresenting the products they are selling in any way, not providing false or deceptive information about the terms and conditions of the sale, and not using misleading statements of any kind to try to induce an individual to become a customer. Finally, the Act also includes requirements for telemarketers to honor do-not-call requests. This includes honoring requests to not call a customer or prospective customer again and deleting any personal contact information of any do-not-call registrant from its call list. All of these rules help to protect consumers from unwanted telemarketing calls.

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