What should I do if I am accused of fraudulent charges on my credit card?
If you are accused of fraudulent charges on your credit card in Washington, you should take action immediately. The first step is to contact your credit card company and dispute the charges. You should also report the fraud to the Federal Trade Commission (FTC). You should gather evidence to support your case and provide information such as when the charges were made and proof that you did not make them. It is important to keep any paperwork and documents related to the dispute in case you need to refer to them in the future. Under Washington’s Credit Card Dispute Resolution Law, you also have the right to request a written response from the credit card company within 30 days of your card dispute. The response should include information regarding the investigation into the dispute and the resolution of the dispute. If the resolution is not to your satisfaction, you have the right to contact the Consumer Financial Protection Bureau (CFPB). The CFPB will work to resolve the dispute and ensure that any credit reporting errors are corrected. You should also contact the Better Business Bureau if you feel that you have been a victim of fraud. If you follow the necessary steps to resolve the dispute, you should be able to get back any money that was wrongfully taken from your account. Taking these measures can help ensure that you are not a victim of fraud in the future.
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