What consumer protections are in place for the purchase of home improvement services?
In Colorado, home improvement services come with certain consumer protections. Home improvement service contracts of more than $500 must include written disclosure of the terms of the deal. The vendor is required to provide a copy of the contract to the customer, and to also provide a pamphlet from the Colorado Department of Regulatory Agencies with information on consumer rights as well as a list of phone numbers for further information. In addition, the contractor must have a valid Colorado home improvement contractor registration certificate. They must also post on the job site, a notice of the right of the purchaser to cancel the contract. In home improvement services, contracts must be in writing and include certain verbal and written disclosures. In addition to the details of the job, including materials to be used and estimated costs, the contract must also include information about the liability insurance and workers’ compensation coverage available to the contractor. Any contract that calls for a contractor to make home improvements for a total cost of $1,000 or more must include a provision for arbitration. This allows the consumer to have any potential disputes resolved with the contractor outside of the court system. For any home improvement services in Colorado, the consumer is also entitled to a three-day right to cancel the contract. This allows the consumer to cancel the contract within three days of signing or receiving a copy with all required disclosures. Finally, any payments for home improvement services over $10,000 must be made to a third party escrow agent or title company, in order to protect the consumer. These consumer protections provide Colorado homeowners with a greater level of security, when it comes to hiring contractors to make improvements to their home.
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