Are there any specific requiirements for businesses to be more accessible to the disabled?

Yes, businesses in North Carolina are subject to several accessibility requirements in order to make accommodations for people with disabilities. Under the Americans with Disabilities Act, businesses that serve the public are obligated to remove physical barriers as much as is “readily achievable” and provide appropriate auxiliary aids and services that are necessary to ensure effective communication with customers who are deaf, hard of hearing, blind or have a speech disability. Businesses must also make physical changes to their facility to provide access to people with disabilities. These changes may include such things as widening doorways and installing ramps, lowering counters, expanding access to restrooms, and providing Braille and raised letter signage. Additionally, businesses must provide access to their online services and must ensure that their website is accessible to people with disabilities. In North Carolina, businesses with four or more employees are also required to provide reasonable accommodations for employees with disabilities. These accommodations may include anything from providing an ergonomic chair for a disabled employee to providing an assistive listening device during a conference call. Overall, businesses must comply with accessibility regulations in order to make services available to people with disabilities and ensure that businesses are not discriminating against individuals with disabilities. By doing so, businesses can establish an inclusive atmosphere and create a positive environment for everyone.

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