What is an insurance adjuster’s duty?

An insurance adjuster’s duty is to investigate insurance claims made by policyholders. They evaluate the claim and decide if the claim is covered by the policy, how much it should pay out, and ultimately, if the company is liable or not. An adjuster works for the company that issued the policy and not for the policyholder, so they must work to ensure the company’s best interests are being met. Insurance adjusters are responsible for gathering evidence, such as medical records or witness statements, to determine the veracity of the claim. They also must review and interpret the policy to determine if the claim is valid. They then assess the damages and assign a value to the claim, based on the policy coverage. Finally, they make a recommendation to the insurance company about how to proceed with the claim. It is important to remember that adjusters must comply with the laws and regulations set out by the State of Arizona. They may not evaluate a claim until the policy is in effect, and they may not deny a claim without providing a valid reason. Adjusters must also adhere to the terms of the policy, and they may not settle a claim for less than what is owed to the policyholder.

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