How can companies protect customer data when using IoT devices?

In Virginia, companies can best protect customer data when using Internet of Things (IoT) devices by implementing strong security practices. Companies should be diligent and regularly monitor their network and IoT devices for any security threats, especially when downloading and installing software updates. Companies should also ensure that they have the latest in security measures, such as firewalls and anti-malware software. Additionally, companies should be sure that they encrypt all data that is communicated between their system and the IoT device. This ensures that anyone trying to access the data does not succeed in deciphering it. Companies should also ensure that the passwords and security keys for all of their IoT devices are secure and regularly updated. It is also important for companies to be aware of how their customers’ data is used and stored. Companies should be sure to only keep necessary data, such as what is necessary to provide service to the customer. Companies should also limit how their customer’s data is shared with other organizations and must obtain customer consent before doing so. Finally, companies that use IoT devices should create a written policy that outlines how their customer’s data is handled. This policy should be readily available for customers to review and should be reviewed and updated as needed. By following these steps, companies can ensure that they are protecting customer data when using IoT devices.

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How can companies protect customer data when using IoT devices?

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