What is the difference between a regulated and an unregulated utility?

In California, the difference between a regulated and an unregulated utility is based on the type of services provided. A regulated utility provides services such as electricity, gas, water, telecommunications, and wastewater, which are regulated by the state and overseen by the California Public Utilities Commission (CPUC). The CPUC sets rates, ensures quality of service, and resolves customer disputes. An unregulated utility, on the other hand, does not have to comply with the rules and regulations set by the CPUC. These utilities provide services such as cable, internet, and security systems that are not regulated by the state. These utilities are generally subject to market forces and competition, meaning that prices may vary widely depending on the company providing the services. Additionally, customers cannot file complaints or disputes with the CPUC and must instead resolve conflicts directly with the company. Overall, regulated and unregulated utilities provide different services in California, with regulated utilities offering services that are monitored and controlled by the state and unregulated utilities providing services that are free from state regulation. Both types of utilities are necessary for Californians to have access to the services they need.

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What is the difference between a regulated and an unregulated utility?

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