Can a debt collector contact me at my place of work if I’ve asked them not to?

In California, a debt collector is not allowed to contact you at your place of work if you have asked them not to. The California Fair Debt Collection Practices Act (CFDCPA) protects consumers against debt collection harassment. The CFDCPA states that a debt collector must stop contacting you at your place of work if they are informed that such contact is prohibited by your employer. Additionally, the CFDCPA requires debt collectors to respect your written request to stop contact altogether. The CFDCPA also states that a debt collector must honor your written request to send all communication by mail or other means, instead of contacting you by phone at your place of work. If you do not want to be contacted at work, you need to indicate that in your written request. Debt collectors must then stop calling you at work, even if they have called you there previously. It is important to note that debt collectors are still allowed to contact your employer to verify your employment and income information. In that instance, the debt collector cannot reveal the purpose of the call. Instead, they must refer to your debt as a “financial matter” and not discuss any information about the debt itself. If a debt collector continues to contact you at your place of work even after you have asked them to stop, you should contact a consumer protection attorney. They can help you understand your rights under the CFDCPA and take measures to stop the illegal debt collection practices.

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Can a debt collector contact me at my place of work if I’ve asked them not to?

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