What are my rights as a disabled person when accessing public transportation?

As a disabled person in North Carolina, you have certain rights when accessing public transportation. The Americans with Disabilities Act (ADA) requires public transit systems in the state to provide access for people with disabilities. The law mandates that transit systems must provide accommodations such as: Providing wheelchair lifts or ramps on buses and trains Accessible stations with wide platforms, well-lit passageways, audible announcements, and more Accessible vehicle services, such as curb-to-curb transportation for those with mobility impairments Accessible fare media (e.g. cards that can be swiped or tapped to pay fare) In addition, the U.S. Department of Justice has issued a set of rules called the Revised 508 Standards. These standards provide additional guidance on the implementation of the ADA in areas such as public transit. For example, the rules require that all vehicle entrance doors be accessible for wheelchair users. These laws ensure that disabled persons in North Carolina have the right to equal access to public transportation. Transit systems in the state must provide reasonable accommodations to ensure that disabled persons can safely and conveniently access their services. If you believe that your rights as a disabled person are not being respected, then you can contact an ADA compliance specialist for assistance.

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