Are businesses required to make reasonable modifications to their facilities to accommodate disabled customers?

Yes, businesses in Texas must comply with the Americans with Disabilities Act (ADA). This means that businesses must make reasonable modifications to their facilities to accommodate disabled customers if they are necessary for the guest to access the goods and services. These modifications must be of an appropriate extent that does not fundamentally alter the nature of the services provided. Some modifications that businesses have to make include widening pathways, installing ramps, providing Braille signage, adding grab bars, and creating accessible parking. Additionally, businesses are responsible for making sure that their websites are accessible to disabled persons. This includes adding text descriptions to images or providing alternative text for audio and video files. Businesses must also provide assistance and auxiliary aids for deaf customers such as qualified sign language interpreters or real-time captioning services. It is important for businesses to be aware of their obligations for making reasonable modifications as not following these regulations can lead to fines and other legal ramifications.

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Are businesses required to make reasonable modifications to their facilities to accommodate disabled customers?

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