Are there any specific laws requiring businesses to make reasonable modifications to their facilities for disabled customers?

Yes, businesses in Delaware are required to make reasonable modifications to their facilities for disabled customers. The Americans with Disabilities Act (ADA) is a federal law that requires public accommodations, like businesses, to be accessible to individuals with disabilities in order to ensure equal access to goods and services. The Delaware Public Accommodations Law (DPAL) also requires places of public accommodation to make reasonable modifications for disabled customers. The DPAL defines "reasonable modification" as providing the disabled customer with access and/or services being offered to able-bodied customers. Businesses are also required to make reasonable modifications to accommodate disabled customers who require the use of service animals. The DPAL requires the business to make any modifications that are necessary, including allowing the service animal on the premises or making a reasonable change to the facility. The Delaware Office of the Governor has published a collection of resources that provide information and guidance on how businesses in Delaware can make their facilities accessible to disabled customers. These resources include a guide to implementing the ADA and DPAL and a list of resources. In conclusion, businesses in Delaware are required to make reasonable modifications to their facilities for disabled customers in order to ensure that all customers have equal access to goods and services.

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