What is a grievance procedure?

A grievance procedure is a process that is used to address workplace disputes or disagreements. It is a formal, structured method of addressing an issue, allowing all parties a chance to be heard and to resolve the problem. In Washington, a grievance procedure can be used to appeal a decision made by the Washington Department of Labor and Industries in a workers’ compensation case. The procedure is outlined in Chapter 296-14 of the Washington Administrative Code and the steps to take are outlined on the Department’s website. A worker can file a grievance if they disagree with a decision made by the Department, or if they have a disagreement with the rate of compensation they receive. The worker must fill out a form, called a Request for Reconsideration, and include supporting documentation. The worker may also request a hearing before an administrative law judge. The grievance procedure is designed to be fair for everyone involved. The employer and worker have the right to present evidence, to cross-examine witnesses, and to be represented by an attorney. The decision reached by the administrative law judge is binding and must be followed. The grievance procedure ensures that the rights of the worker are protected and the decision is based on evidence and not just the opinion of an individual. By providing this fair and structured process, the Department of Labor and Industries helps to ensure that workers’ compensation cases are handled efficiently and equitably in Washington.

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What is a grievance procedure?

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